We currently ship in the EU, UK and US. You can find our regional distributors here below. If your country is not listed, send us an email and we might be able to recommend a reseller in your region. Remember to also check back here as we’re working to bring our products all over the planet!

Distributor for Canada: RobotShop

All our shipping fees are calculated during the checkout.

Customs fees may vary, country-to-country. We recommend checking with your customs office before purchasing. Please remember that in addition to customs fees or local taxes there will also be a small admin fee that the shipper will add for processing.The full amount of your purchase will be reflected on the invoice in your package, and we won’t be able to provide a refund if you reject the shipment due to customs or courier fees. If you have more questions about the custom fees you might be paying, please send us an email at help@qubs.toys.

If for any reason you don’t want your product anymore, you have 30 calendar days to decide you want to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item also needs to have the receipt or proof of purchase. You will need to organize the collection of the item, as well as paying for shipping.

In case you want to return an item, please contact us at help@qubs.toys.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

In case your item is faulty, we will provide in collecting it and either refund or ship a new item, depending on your choice. The collection and shipping will be on us.